Privacy policy

[ TEA BOWL ] Privacy Policy

Last Updated: 2025/01/01


Information We Collect

Information You Provide:


    • Order Processing: Name, shipping address, email, phone number, payment details (Note: Credit card numbers are processed by third-party gateways; we only receive transaction status).

    • Account Registration: Username, password (optional social media login).

    • Custom Requests: Engraving text, special packaging instructions.

  2. Automatically Collected Information:

    • Device Data: IP address, browser type, operating system, device identifiers.

    • Browsing Behavior: Pages visited, clicks, session duration (via cookies and similar technologies).

    • Geolocation: Used to display localized pricing and shipping options (collected with consent).


How We Use Your Information


Purpose Data Types Legal Basis (GDPR)
Order fulfillment & tracking Name, address, phone Contractual necessity
Marketing communications Email Consent (opt-out anytime)
Website optimization Cookies, browsing behavior Legitimate interests
Fraud prevention & security IP address, device data Legal obligation & legitimate interests


Data Sharing & Disclosure


We share your information only in these cases:

  1. Essential Third Parties:

    • Logistics Partners (DHL/FedEx): Name, address, phone for delivery.

    • Payment Processors (PayPal/Stripe): Transaction handling (we do not store full card numbers).

    • Legal Compliance: Disclosures required by government or judicial authorities.

  2. Optional Sharing:

    • Marketing Partners: Aggregated, anonymized data for ad analytics (e.g., Google Analytics).

    • Business Transfers: Data transfer during mergers/acquisitions.


International Data Transfers


  • Your data may be transferred to servers in China or other regions. We ensure compliance via Standard Contractual Clauses (SCCs) or encryption.

  • EU users may request a Data Processing Agreement (DPA) for additional safeguards.


Your Rights


Under applicable laws, you have the right to:

  1. Access & Correct: View or edit data via your account.

  2. Delete Data: Request removal of non-essential information (transaction records retained for tax compliance).

  3. Restrict Processing: Opt out of marketing emails or data usage.

  4. Data Portability: Receive a machine-readable copy of your data.

  5. Object to Profiling: Refuse automated decision-making.

To Exercise Rights: Email [Privacy Officer Email] or use self-service tools in "Account Settings."


Data Security Measures


  • Technical Safeguards: SSL encryption, regular audits, data anonymization.

  • Internal Controls: Limited access to authorized staff under confidentiality agreements.

  • Breach Response: Notify users within 72 hours of identifying risks.


Cookies & Tracking Technologies


  1. Essential Cookies: Required for cart functionality and logins (cannot be disabled).

  2. Analytics Cookies (e.g., Google Analytics): Collect traffic data (enabled with consent).

  3. Advertising Cookies (e.g., Facebook Pixel): Enable personalized ads (opt-out via browser settings).



Children’s Privacy


  • We do not knowingly collect data from children under 13 (or the legal age in your jurisdiction).

  • Parents may contact us to delete accidentally submitted data.



Policy Updates & Notifications


  • Updates will be announced via website banners or email. Major changes require renewed consent.

  • Archived versions are available at [Link].


Contact Us

For questions or complaints:
📧 Data Protection Officer: [email protected]

📞 WHATSAPP: +8613695058553